Support and enquiries

Before you open a chat

Give the account name and roughly when the transaction happened. Described in general terms the same question takes several exchanges to place. The cashier here lists Touch ’n Go, USDT TRC20 and Boost, so say which one was used.

Reaching support

Questions about an account, a deposit or a withdrawal are answered by the operator this site links to, not from this page. The live chat window is the quickest channel and is staffed in English and Bahasa Melayu. The channels this site lists are Telegram, WhatsApp and Live Chat, and the cashier behind them takes Touch ’n Go, USDT TRC20 and Boost.

The one rule

No genuine support request asks for a password, a full card number or a one-time code. A message that asks for one is not from the operator, whatever channel it arrives on. No cashier channel needs one either: Touch ’n Go, USDT TRC20 and Boost all authorise inside their own apps.

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